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FAQ's

Q- How many packets of hair will I need to buy if I want to weave my hair?

A - You will need to buy 2 packets for Afro Hair or 1 for European Hair textures.

 

Q - When can I expect to recieve my order?

A - Goods are usually delivered within 3-5 working days.

 

Q - The website doesn't seem to be accepting my order even though I have sufficient funds in my account. What's going wrong?

A - This could be because the address you have entered onto the form does not match your billing address.  For added fraud protection, we require you to enter your billing address as it is written on your statement when completing the order form.  Only the correct billing address will accepted and all non-matching addresses will be rejected by Paypal.  If you would like your goods delivered to an alternative address, please put this in the "Delivery Address" field. 

 

Q- How do I attach clips to the hair wefts to create clip in extensions?

A- Simply sew at least three clips onto each weft to ensure that the ends are secure and there is no sagging in the middle of the weft. For European hair types, 4 rows will achieve the best results.

 

Q - My hair is breaking what shall I use?

A - You hair is probably breaking because it is dry and/or over processed. It will need to be repaired  with a deep conditioning treatment.

 

Q - I suffer from very dry and itchy scalp.

A - Use a product which contains either sulfur or tea tree. They will soothe the area and stop any flaking of the scalp. Any medicated product usually will contain one of these ingredients.

 

 

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